Age Specific Parent Liaisons

To ensure every family feels supported and heard, we are proud to introduce our Age-Specific Parent Liaisons. Drawing from the expertise of our Board of Directors (BOD), these representatives serve as a bridge between our families, the coaching staff, and the hockey office.

What is a Parent Liaison?

The role of a Parent Liaison is to be a visible, accessible resource for parents. Think of them as your "navigation partners."

Key Responsibilities:

Communication Support:
Sharing important team and association updates.
Helping clarify schedules, policies, and expectations.
Parent Questions & Concerns:
Available to help with questions regarding team expectations, tournament/travel logistics, and volunteer opportunities.
A resource for team culture concerns or questions about specific processes and policies.
Team Culture & Support:
Promoting positive sportsmanship and respectful communication.
Fostering a supportive team environment, parent engagement, and community-building.
Navigation Support: Helping parents identify the right person to talk to regarding specific questions or concerns.

What a Parent Liaison is NOT

To help clarify the role, please keep in mind that the Parent Liaison does not:

Make coaching decisions.
Discuss player ice time or lineup decisions.
Override coaches or team officials.
Handle discipline matters independently.
Replace normal communication channels with coaches/managers.

Important: Player-specific concerns should always follow the team’s established communication policy.

Communication Guidelines

To ensure a positive experience for everyone, we ask our families to follow these standard protocols:

1. The 24-Hour Rule Please wait 24 hours before raising concerns after emotionally charged games or situations. This ensures discussions are productive and calm.

2. Respect the Chain of Communication

Step 1: Review team/association policy.
Step 2: Contact your Team Manager for logistics or administrative questions.
Step 3: Contact your Coach for player development concerns (following the 24-hour rule).
Step 4: Contact your Parent Liaison if further support or navigation guidance is needed.

Meet Your Representatives

We have assigned a dedicated representative for each age group, including our In-House program, to ensure you have a point of contact who understands the unique dynamics of your child's level.